General information for the Investors

All correspondence in respect of equity shares and non-convertible part of debentures of Rs. 30/- & Rs. 150/- (which have been already redeemed on 11.02.1998 & on 01.01.2002 respectively) held by investors in the Company be mailed to the following address:

If the Investors are not getting satisfactory response from the Registrars & Share Transfer Agents they may write to the Company Secretary at the following Address:

• While asking queries or reporting any grievance, investors are advised to quote their Folio Number, Certificate details etc. They should write their full address giving Pin Code, Telephone Number, Fax Number and Email address, if any. In case of shares are held in dematerialized form the details of DPID & Client ID be provided.
• Investors should communicate either in English or in Gujarati.
• Important documents should be sent by Registered Post.
• Investors are advised to retain copies of documents namely; letters, transfer deeds, share certificates, postal acknowledgement (registration slip) etc. to facilitate future reference/queries.
• Investors who are holding shares in physical form are requested to intimate to the Company immediately details of change in the address, Nomination, Power of Attorney, bank account details and bank mandate for updating the record.
• Generally the investors' queries are replied within fifteen days from the date of receipt thereof.
• Duplicate dividend/Interest warrants/revalidation of warrants and issue of fresh warrants in lieu of the old warrants are normally issued within fifteen days from the date of receipt of all documents. Where the payment is by way of demand draft, number of days required will be 3 weeks approximately. Processing of transfer, transmission of shares will be done within 3 to 4 weeks (subject to documents being found in order) from the date of receipt thereof.

Transfer of Shares

While sending the shares for transfer, please ensure that all relevant columns in the share transfer form are duly completed namely; name of the Company, consideration, details of shares, name and signatures of transferors and signatures, name and address of witness, transferee's name, signatures, occupation, address, father/husbands name & signature and share transfer stamps of requisite value (on market value of the shares @ Rs. 0.25 for every Rs.100/- or part thereof) to be affixed on the transfer deeds and duly cancelled.

(Click for specimen letter requesting for transfer of shares- Annexure I) (11 KB)

Please ensure that all transferor(s) whose name appear on the share certificates have signed the transfer deeds and the same is witnessed properly.

Please ensure that full name of transferee(s) and their title, occupation, address, pin code (phone number, fax number, email address, if any) are written properly in the appropriate column. Also ensure that the transferee(s) have signed at the appropriate space at two places provided on the transfer deeds.

If the transfer deeds are signed by the Constituted Attorney for and on behalf of transferors, please ensure that the number and date of registration of Power of Attorney is lodged with the Company as mentioned on the reverse of the transfer deed. If the same is not registered with the Company, either original Power of Attorney or a certified true copy of the same duly notarised may be forwarded along with the transfer deed.

If the transfer deed is signed by the Constituted Attorney for and on behalf of the transferees, a certified true copy of Power of Attorney duly notarised, may be attached to the transfer deeds for registration with the Company. If the Power of Attorney is already registered with the Company, please ensure to quote the registration number and the date at the space provided on the transfer deeds.

If the purchasers (transferees) is an existing member, the existing folio number may be written on the transfer deeds to enable the Company to register the shares under the existing folio number.

Form No. SH-4 - Securities Transfer Form (20 KB)

Dematerialisation of Physical Shares

What are the benefits of availing depository services?

A safe, convenient way to hold securities;

Immediate transfer of securities;

No stamp duty on transfer of securities;

Elimination of risks associated with physical certificates such as bad delivery , fake securities, Delays, thefts etc.

Reduction in paperwork involved in transfer of securities;

Reduction in transaction cost;

No odd lot problem, even one share can be sold;

Nomination facility;

Change in address recorded with DP gets registered with all companies in which investor holds securities electronically eliminating the need to correspond with each of them separately;

Transmission of securities is done by DP eliminating correspondence with companies

How can services of a depository be availed?

To avail the services of a depository you require to open an account with any of the depository Participant of NSDL or CDSL.

How can services of a depository be availed?

To avail the services of a depository you require to open an account with any of the depository Participant of NSDL or CDSL.

How do I open such an account?

You have to approach a DP and fill up an account opening form and follow the Account opening procedure. The account opening form must be supported by Proof of Identity: Signature and photograph of investor must be authenticated by an existing demat account holder or by investor's bank. Alternatively, one can submit a copy of a valid Passport, Voters Id Card, Driving License or PAN card with photograph. Proof of Address: A copy of ration card / passport / voter ID / PAN card / driving license / bank passbook as proof of address. (Investor should carry original documents for verification by an authorized official of the depository participant, under his signature.) Further investor has sign an agreement with DP in a depository prescribed standard format, which details investor's and DPs rights and duties. DP should provide investor with a copy of the agreement and schedule of charges for your future reference. The DP will open investors' account in the system and give an account number.

Can I open multiple accounts?

Yes. You can open more than one account in the same name with the same DP and also with different DPs.

Do I have to keep any minimum balance of securities in my accounts?

No.

Do I have to keep my account with the same DP as broker has?

No. Depository / DP can be chosen by investor as per convenience irrespective of the DP of the broker.

Can an investor open a single account for securities owned in different ownership patterns such as securities owned individually and securities owned along-with others?

No. The demat account must be opened in the same ownership pattern in which the securities are held in the physical form. e. g. if one share certificate is in your individual name and another certificate is jointly with some other, two different accounts would have to be opened.

What is required to be done if I have physical certificates with the same combination of names, but the sequence of names is different i.e. some certificates with 'A' as first holder and 'B' as second holder and other set of certificates with 'B' as first holder and 'A' as the second holder?

You may open only one account with 'A' & 'B' as the account holders and lodge the security certificates with different order of names for dematerialisation in the same account. You will fill-up an additional form called "Transposition cum Demat" form. This would help you to effect change in the order of names as well as dematerialise the securities.

Can I freeze or lock my accounts?

Yes. You can freeze or lock your accounts for any given period of time. Accounts can be frozen for debits (preventing transfer of securities out of accounts) or for credits (preventing any movements of hindrances into accounts) or for both.

Can Transfer - cum dematerialisation be done simultaneously?

Presently SEBI had discontinued the facility of Transfer-cum-dematerialisation simultaneously.

How do I buy or sell dematerialised securities?

The procedure for buying and selling dematerialised shares is similar to the procedure for buying and selling physical shares. The difference lies in the process of delivery (in case of sale) and receipt (in case of Purchase) of securities.

In case of purchase

The broker will receive the securities in his account on the payout day The broker will give instruction to its DP to debit his account and credit your account You will give 'Receipt Instruction to DP for receiving credit by filling appropriates form. However you can give standing instruction for credit into your account that will obviate the need of giving Receipt Instruction every time.

In case of Sale

You will give delivery instruction to DP to debit your account and credit your broker's account. Such instruction should reach to your DP's office.

What is delivery instruction slip (DIS)? What precautions do one I need to observe with respect to Delivery Instruction Slips?

To give the delivery instruction to DP you have to fill one form called Delivery Instruction Slip (DIS). DIS may be compared to cheque book of a bank account. The following precautions are to be taken in respect of DIS.

Ensure and insist with DP to issue DIS book; do not use loose slips.

Ensure that DIS numbers are pre-printed and DP takes acknowledgment for the DIS booklet issued to investor.

Ensure that your account number [client id] is pre-stamped. If the account is a joint account, all the joint holders have to sign the instruction slips. Instruction cannot be executed if all joint holders have not signed. Avoid using loose slips. Do not leave signed blank DIS with anyone viz., broker/sub-broker. Keep the DIS book under lock and key when not in use.

How do I know that the DP has updated the account after each transaction?

The DP gives a Transaction Statement periodically, which details current balances and various transactions made through the depository account. If so desired, DP may provide the Transaction Statement at intervals shorter than the stipulated ones, probably at a cost.

At what frequency should I receive my Transaction Statement from DP?

Transaction Statement is received from the DP once in a quarter. If a transaction has been carried out during the quarter, the statement is received within fifteen days of the transaction.

Whom do I contact in case of any complaint / problem/ query?

In case of any complaint / problem / query you may first contact DP. If DP is unable to solve complaint / problem / query you should approach concerned depository. If you have yet not got redressal/reply you may approach SEBI. One may also approach SEBI directly.

I wish to split/consolidate my share certificates into marketable lots. What is the procedure that I should follow?

Please forward your share certificates along with a request letter signed by the registered shareholder/s and we shall split/consolidate theshare certificates accordingly.

I am holding more than one folio in the same name. Can I consolidate these folios?

Yes. Please forward the share certificate relating to those folios which you wish to merge and we shall consolidate your folios and return the share certificates by endorsing the consolidated folio number. You may please note that the folios to be consolidated should be in the identical name or in the same order of identical names (in case of joint-holding) and bear the same address.

How do I convert shares to demat form or vice versa?

In order to dematerialise physical securities one has to fill in a DRF (Demat Request Form) which is available with the DP and submit the same along with physical certificates one wishes to dematerialise.Separate DRF has to be filled for each ISIN no.

The complete process of dematerialisation is outlined below:

• surrender certificates for dematerialisation to your depository participant.
• Depository participant intimates Depository of the request through the system.
• Depository participant submits the certificates to the registrar.
• Registrar confirms the dematerialisation request from depository.
• After dematerialising certificates, Registrar updates accounts and informs depository of the completion of dematerialisations.
• Depository updates its accounts and informs the depository participant.
• Depository participant updates the account and informs the investor If you wish to get back your securities in the physical form one has to fill in the RRF (Remat Request Form) and request your DP for rematerialisation of the balances in your securities account. The process of rematerialisation is outlined below:

Make a request for rematerialisation

Depository participant intimates depository of the request through the system.

Depository confirms rematerialisation request to the registrar.

Registrar updates accounts and prints certificates.

Depository updates accounts and downloads details to depository

participant.

Registrar dispatches certificates to investor.

Can odd lot shares be dematerialised?

Yes, odd lot share certificates can also be dematerialised.

Do dematerialised shares have distinctive numbers?

Dematerialised shares do not have any distinctive numbers. These shares are fungible, which means that all the holdings of a particular security will be identical and interchangeable.

What should I do if there are any discrepancies in transaction statement?

In case of any discrepancy in the transaction statement, you can contact his/her DP. If the discrepancy cannot be resolved by the DP you should approach the Depository.

Transmission of shares in case of death of sole shareholder

• Transmission of shares takes place in case of death of sole/single holder of shares. In such an event, the shares will be transmitted in the name of the legal heir(s) of the deceased member as per the Probate of Will obtained from a court of competent jurisdiction by the legal heir(s), if the deceased had left a Will.

(Click for specimen letter requesting for transmission of shares - Annexure II). (10 KB)

• If the member had not left any Will, the shares will be transmitted by the Company on production of a Succession certificate or Letter of Administration by the legal heir(s) of the deceased member.
• . Where the legal heir(s) is/are unable to obtain and produce the documents mentioned above, the Board of directors in its absolute discretion may waive the requirement of submitting Probate of the Will, Succession Certificate/Letter of Administration in the case of shareholding below 500 shares and approve transmission of the said shares on furnishing an affidavit and indemnity by the legal heir(s) to the Company.

(Click for specimen indemnity and affidavit - Annexure III) (47 KB)

Deletion of name of deceased shareholder

In case shares are held in joint names i.e. by more than one person and one of the joint holders expired, the deceased shareholder's name will be deleted from the share certificate(s) and record of the Company on the basis of death certificate certified by an appropriate authority duly furnished by the surviving joint holder(s), along with the share certificates.

(Click for specimen letter requesting for deletion of name - Annexure IV) (10 KB)

Transposition (Change in the order of names of shareholders names)

Transposition of names is effected when the shareholders desire to change the order of name of shareholders in respect of the shares held by them inter-se i.e. the first holder may become second holder or third holder and vice versa. A letter requesting transposition of names signed by all joint holders indicating their order of names has to be submitted to the Company. Any request for transposition of names will be considered only if the entire shares are held under one folio. No stamps required to be affixed on the transfer deed in case of transposition.

(Click for specimen letter requesting for transposition - Annexure V) (10 KB)

Issue of New share certificate in lieu of the torn/defaced/mutilated share certificates

• New certificate(s) will be issued in lieu of the torn/defaced/mutilated share certificate(s) on receipt of the request from the shareholder(s).
• The letter along with the damaged/defaced certificate(s) should be sent to the Company for replacement.

(Click for specimen letter requesting for issue of fresh/new certificate(s) - Annexure VI) (10 KB)

Issue of Duplicate share certificate(s) (Share certificates reported to be missing/ lost/stolen by the registered holder(s) and subsequently not transferred or lodged for transfer by transferee.)

Loss of share certificate(s) along with the transfer forms (if any) should be reported immediately to the Company giving folio number, share certificate(s) number, distinctive numbers etc. to enable the Company to note stop transfer of such shares.

Submit within 21 calendar days of intimation of loss of certificates to the Company, a copy of F.I.R. or copy of acknowledged police complaint, which should necessarily mention the date of loss, folio no., distinctive nos., certificate nos. to the Company.

OR

Copy of an injunction order passed by a court of competent jurisdiction or a copy of plaint, which shall necessarily mention about date of loss of share certificate(s), folio no., distinctive numbers and number of shares lost along with the confirmation that the suit filed has been accepted by the court.

Any request for issue of duplicate certificate(s) should be sent to the Company along with a letter of indemnity duly executed on the non-judicial stamp paper of Rs.100/-

(Click for specimen letter for issue of duplicate certificate - Annexure VII and indemnity Annexure VIII)

An affidavit on non-judicial stamp paper of Rs. 50/- affirming that the shares lost have not been sold and sworn in before a first class magistrate or a notary public should be sent to the Company.

(Click for specimen affidavit - Annexure IX) (29 KB)

An advertisement is required to be published in a newspaper having wide circulation at Vadodara. In order to share the expenses of the advertisement between the other shareholders, it is proposed to publish a joint advertisement regarding loss of share certificates of all such shareholders and accordingly you should deposit Rs. 350/- towards joint advertisement cost with the Company by Demand Draft/Cheque in favour of the Company payable at Baroda. If the certificate/s were lost for less than 50 shares, the cost of the advertisement will be borne by the Company and hence it is also not necessary to deposit Rs. 350/-. In case of joint advertisement it will take 30 days after publication of advertisement i.e. 6 to 8 months for the issue of joint advertisement and duplicate share certificates.

However, if the shareholder wish to publish the advertisement on their own at their cost they may do so.

(Click for specimen of the advertisement- Annexure X) (27 KB)

The duplicate certificates will be issued only after complying with requisite formalities.

Issue of duplicate certificate(s) against missing/lost/stolen original certificate(s) reported by the third party (i.e. holder in due course or beneficial owner or un-registered transferee) and subsequently not transferred

Third party claimant should produce to the Company documents within 30 days from the date of intimation of loss of the share certificate(s) which shall necessarily mention the date of loss of certificates, distinctive numbers, certificate(s) number etc. as follows:

• Copy of contract note/bill/other documentary evidence of purchase of shares covered by the share certificate(s), duly certified by the concerned SEBI registered broker or SEBI registered sub-broker.
• Copy of postal acknowledgement /receipt issued by the courier through whom the transfer documents were sent but lost in transit (if share certificates lost in transit)/stolen.
• Copies of transfer documents (if retained).
• Copy of FIR or Complaint acknowledged by police station.

OR

• Copy of plaint confirming that the suit filed has been accepted by the court or copy of an order from court of competent jurisdiction restraining the Company from registering transfer of shares.
• An indemnity executed by an un-registered transferee/holder in due course on a non-judicial stamp paper of Rs. 100/-.
  (Click for specimen indemnity- Annexure XI) (38 KB)
• An affidavit on a non-judicial stamp paper of Rs. 20/- and sworn in before a first class magistrate / notary public.
  (Click for specimen affidavit - Annexure XII) (30 KB)
• An Indemnity by the transferee for transferring duplicate share certificate(s) issued in the names of the registered holders without production of relevant share transfer deed(s).
  (Click for specimen indemnity - Annexure XIII) (29 KB)
• Letter from the purchaser (transferee) under the provisions of Section 108 of Companies Act 1956. Affix share transfer stamps of requisite value (on market value of the shares @ Rs. 0.25 for every Rs.100/- or part thereof) on the request letter and duly cancelled.
  (Click for specimen letter - Annexure XIV) (10 KB)
• An advertisement is required to be published in a newspaper having wide circulation at Vadodara. In order to share the expenses of the advertisement between the other shareholders, it is proposed to publish a joint advertisement regarding loss of share certificates of all such shareholders and accordingly you should deposit Rs. 350/- towards joint advertisement cost with the Company by Demand Draft/Cheque in favour of the Company payable at Baroda. If the certificate/s were lost for less than 50 shares, the cost of the advertisement will be borne by the Company and hence it is also not necessary to deposit Rs. 350/-. In case of joint advertisement it will take 30 days after publication of advertisement i.e. 6 to 8 months for the issue of joint advertisement and duplicate share certificates.

However, if the shareholder wish to publish the advertisement on their own at their cost they may do so.

(Click for format of the advertisement - Annexure XV) (27 KB)

Issue of Duplicate Dividend Warrant(s)

• Dividend warrants will be dispatched within 30 days from the date of declaration at the Annual General Meeting of the Company.
• Shareholders, who do not receive dividend warrant(s) within a reasonable time from the conclusion of Annual General Meeting, may write to the Company quoting their relevant folio number/DPID-CLIENTID.
• Issue of duplicate warrant(s) will be considered only after verifying with the records of the Bank and the Company and after the expiry of one month from the date on which the validity of the warrant has expired.
• The duplicate dividend warrant(s) will be issued only upon receipt of an indemnity in the prescribed format.
  (Click for specimen letter - Annexure XVI) (8 KB)
• In case the amount of dividend is less than Rs. 2500/- the indemnity may be furnished on a plain paper only and, if the amount is more than Rs. 2500/- an adhesive stamp of Rs. 100/- has to be affixed on the indemnity letter.
  (Click for specimen indemnity - Annexure XVII) (28 KB)
• To make the payment of dividend through ECS or to print Bank particulars of the members on the dividend warrants, members are requested to furnish their Bank particulars viz. Name of Bank with its branch and address, Bank A/c. No., 9 Digit MICR Code appearing on the MICR cheque issued by the Bank etc. Please also send a copy of the MICR Cheque together with Bank particulars to the Company. The shareholders who hold shares in electronic form are requested to furnish their Bank particulars as aforesaid to their Depository Participant (DP).
• As required under the Rule 4A of the Companies Unpaid Dividend (Transfer to General Revenue Account of Central Government) Rules, 1978, that all unpaid/unclaimed dividends declared for and upto the Financial Year ended 31st March, 1994 have been transferred to the General Revenue Account of the Central Government. Members who have not encashed the dividend warrants for the said period are requested to claim the amount from the Registrar of Companies (Gujarat), Housing Board Building, Opp. Roopal Park Society, Ankur Char Rasta, Naranpura, Ahmedabad - 380 013.
• Consequent upon amendment to Section 205A of the Companies Act, 1956 and introduction of Section 205C by the Companies (Amendment) Act, 1999, the amount of dividend for the subsequent years remaining unpaid or unclaimed for a period of seven years from the date of transfer to Unpaid Dividend Account of the Company shall be transferred to the Investor Education and Protection Fund set up by the Government of India and no payments shall be made in respect of any such claims by the Fund. Accordingly, the unclaimed dividends for the financial years ended 31-03-1995 to 31-03-1999 have been transferred to the said fund.
• Company have not declared and paid dividend on equity shares during the financial years ended on 31-03-2000 to 31-03-2004. Members who have not yet encashed their dividend warrant(s) for the financial year ended 31-03-2005, 31-03-2006 and 31-03-2007, are requested to make their claims to the Company accordingly, without any delay.

Revalidation of dividend warrant(s)

The investor should on the expiry of validity period of the dividend warrant(s) send the same to the Company for revalidation and the revalidated warrant shall be payable only at the controlling branch of payee bank.

(Click for specimen requesting for revalidation - Annexure XVIII) (9 KB)

Correction of mistake in the share certificate(s) / dividend warrant(s)

Any request for correction in the share certificate(s) and dividend warrant(s) duly signed by all joint holders may be sent along with the original documents to the Company.

(Click for specimen letter - Annexure XIX) (9 KB)

Change of address / Bank Details

Any request for change of address / bank details will be entertained only if given in writing and signed by the first holder of shares indicating folio number (Click for specimen letter requesting for change of address - Annexure XX and bank details Annexure XXI).

Change in the name of Shareholder(s)

Change in the name of individuals

Any request for change of name together with certificate in original and copy of notification appeared in the official gazette duly attested by a competent authority/notary public or an affidavit should be submitted to the Company.

(Click for specimen letter - Annexure XXII) (9 KB)

Fresh specimen signature duly attested by investor's banker to be submitted to the Company.

Change in the name - Consequent upon marriage / divorce

For effecting the change of name consequent upon marriage/divorce etc. the original certificates together with a copy of marriage certificate/decree of divorce duly attested by a competent authority namely; magistrate/notary public/gazetted officer/manager of a nationalised bank should be forwarded to the Company.

(Click for specimen letter - Annexure XXIII) (9 KB)

Fresh specimen signature duly attested by investor's banker to be submitted to the Company.

Change in the name of Company

Company desirous of recording the changed name in the share certificate(s) held by it shall have to furnish a certified copy of the fresh certificate of incorporation issued by the Registrar of the Companies and the copy of the latest Memorandum and Articles of Association along with the share certificate(s) for making necessary endorsement thereon.

(Click for specimen letter requesting for change in the name of Companies - Annexure XXIV) (9 KB)

Fresh list of Authorised Signatories alongwith their specimen signature duly certified by Company Secretary/MD/Director to be submitted to the Company.

Change of Specimen Signature

Investors should inform change in the specimen signature to the Company in the form of an affidavit.

(Click for specimen affidavit - Annexure XXV) (32 KB)

Share Price Movement of GSFC Shares at Bombay/National Stock Exchanges

You can view the Daily Open, High, Low, Close, No. of Trades, Traded Quantity and Traded Value of GSFC Shares at BSE by clicking the following links.

Live Quotes of GSFC Share Price

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tarGSFC-Live Share Price

Monthly High and Low Prices of GSFC Shares:

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2002-03 to 2014-15 (69 KB)

Yearly High and Low Prices of GSFC Shares

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2002-03 to 2014-15 (23 KB)

. Annual General Meeting and Dividend of GSFC

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GSFC-AGM & Dividend (26 KB)

Corporate information of GSFC AT BSE

You can view directly on BSE site, GSFC's information such as Live Share Price at BSE, Company information, Corporate Action, quarterly and annually results, shareholding pattern and Share Price Movement Chart by clicking the following links.

• GSFC-Live Share Price at BSE
• GSFC-Company Information
• GSFC-Corporate Action
• GSFC-Quarterly/Annually Results
• GSFC-Shareholding Pattern
• GSFC-Share Price Movement Chart